24/7 Cloud Managed Services

We monitor & manage your applications and infrastructure, with our 24/7 cloud service

Overview

UXDLAB helps businesses from security threats, data loss, and downtime to maintain business continuity. With extensive experience in public Cloud infrastructure, our team provides 24/7 cloud service to monitor and manage your applications and infrastructure to ensure a great user experience.

Managed Services Suite

 Comprehensive managed services suite covering AWS, Azure, Linux, and a host of other technologies

Cloud Managed Services

Linux Service Management

Database Service Management

Security Managed System

Key Highlights​

Maximum uptime with predefined SLAs

Incident Handling & Resolution

Ticket-based customer web console access

IT Services Management

Key infrastructure metrics and dashboards in real-time

Application Support

Proactive monitoring with 24X7 service desk support

DevSecOps

Enhances security controls for data, compliance and infrastructure access

We keep your business up and running

Issue Type

Response SLA

Resolution SLA

P0 (Critical)

The outage of a critical application impacting all users

15 mins

4 hrs

P1 (High)

Degradation in performance of a critical application or outage of a non-critical application impacting majority of users

30 mins

8 hrs

P2 (Medium)

Degradation in the performance of a non-critical application

60 mins

16 hrs

P3 (Low)

Bugs or workflow errors which are not show stoppers and impact very limited users

120 mins

24 hrs

Hire the Best Developers from UXDLAB Software

Our Customers

We have built digital platforms, portals & products across industries and geographies

OTT/Videotech

24/7 service provider

Edutech

Client
website development services
Client

Healthcare

Client
Client
Client

Food & Beverage

Client
Client

Game/Social

Client
Client

Do you have a project in mind? Let's start a friendly conversation

Our Achievements

Our work speaks for itself and we are proud of it

Chat application or platform that ables users to instant message and connect.

Chat application or platform that ables users to instant message and connect.

Chat application or platform that ables users to instant message and connect.

Blogs

Best of industry knowledge for you!

Cryptocurrency is a good investment if you want to

Digital future refers to the idea that all businesses

The definition of coding is the process of creating

Full stack mobile (iOS, Android) and web app design and development agency

2023-2024 (c) UXDLAB