24/7 Cloud Managed Services
We monitor & manage your applications and infrastructure, with our 24/7 cloud service
Overview
UXDLAB helps businesses from security threats, data loss, and downtime to maintain business continuity. With extensive experience in public Cloud infrastructure, our team provides 24/7 cloud service to monitor and manage your applications and infrastructure to ensure a great user experience.
Managed Services Suite
Comprehensive managed services suite covering AWS, Azure, Linux, and a host of other technologies
Cloud Managed Services
Linux Service Management
Database Service Management
Security Managed System
Key Highlights
Incident Handling & Resolution
Ticket-based customer web console access
IT Services Management
Key infrastructure metrics and dashboards in real-time
Application Support
Proactive monitoring with 24X7 service desk support
DevSecOps
Enhances security controls for data, compliance and infrastructure access
We keep your business up and running
Issue Type
Response SLA
Resolution SLA
P0 (Critical)
The outage of a critical application impacting all users
15 mins
4 hrs
P1 (High)
Degradation in performance of a critical application or outage of a non-critical application impacting majority of users
30 mins
8 hrs
P2 (Medium)
Degradation in the performance of a non-critical application
60 mins
16 hrs
P3 (Low)
Bugs or workflow errors which are not show stoppers and impact very limited users
120 mins
24 hrs
Our Customers
We have built digital platforms, portals & products across industries and geographies
OTT/Videotech
Edutech
Healthcare
Food & Beverage
Game/Social
Our Achievements
Our work speaks for itself and we are proud of it
Chat application or platform that ables users to instant message and connect.
Chat application or platform that ables users to instant message and connect.
Chat application or platform that ables users to instant message and connect.
Blogs
Best of industry knowledge for you!
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