UXDLAB SOFTWARE

Contact us
Menu

chatbots

How Chatbots Taking Position of Mobile Apps

Leave a Comment / Uncategorized /

With the invention of mobile app technology, it has taken the position of websites due to its amazing features and unmatched benefits that it offers to millions of smart phone users all across the world. But, as time and tide don’t wait for anyone, advancement in any technology also not waits for anyone. Researchers, developers and programmers, all across the world everyday strives to discover new technology persistently that creates a revolution in the field of information technology and mobile technology. Chatbots is also become a revolution in the mobile technology. Messenger bots or Chatbots is the latest services that progressively taking the position of websites and mobile apps. It is powered by artificial intelligence and some rules that one can interact with using a chat interface. It can be any kind of services from fun to functional and become live in many popular chat products such as Facebook Messenger, Telegram, Slack, Text Messages, and many others. For instance, if you need to buy any watch, you need to visit its online store and search for your desirable watch to purchase it that requires time to spend for surfing. If that store makes a Chatbot, you just have to message (the watch company) on Facebook what you are looking for and just tell it. You will find a quick reply and make an instant order to buy your desirable product without spending more time for searching on an online store. There are several benefits of messenger bots that make it popular for businesses to gain its productive outcomes. In this blog, we have discussed important information about how Messenger bots challenge the utility of mobile apps and much more useful information of Chatbots. Popularity of Messaging Apps has Lead Businesses to opt Bot Services as an Engaging Platform for Swift Business Growth Today use of messaging apps is rapidly increasing, for example Facebook messenger has over 1 billion users every month and had left Facebook behind in the race. Hence, its growth factor is higher than the Facebook. It shows that messaging apps on the top rank and thus, businesses have to choose such engaging platform helps their customers to reach their brands or services quickly and efficiently. In present times, Chatbots have established the latest technology trends and gradually building its reputation as become a captivating technology in the mobile app market. Facebook has announced about this innovative Chatbot platform that it has integrated with its messenger app. This innovative platform enables you to buy shoes or book a taxi on the messenger. Thus, the days are not far when people prefer bots to talk instead of using the website or a mobile app. The reasons are: No Need to Wait for using Bots – You need to wait for loading website or page you are looking for. Using bots, it loads instantly and no need to wait longer. No Download Require – To use mobile app, you need to find, download and install it on your app, thus, you need to spend time as well as space to download an app in your Smartphone. You don’t need to download Bots. Just start messaging it to use it. Bots Use Natural Interface, Language – It becomes very simple to use compared to other technology created before. In creating mobile application or website, you need to design layout, buttons, icons, visual interface and need new interface to introduce new products. For Bots, you don’t need to learn a new interfaces, it works on a natural interface that human understands. Yes, Bots are designed in such a way that it understands language that we use to communicate. The days are not far, when messenger bots understand us completely. Artificial Intelligence – Chatbots use superior technology, an artificial intelligence (AI) which enhances accuracy, greatly. Implementing AI techniques with a focus on text enrichments, linguistic analysis, face recognition, concept inferences as well as sentiments analysis and other techniques with an aim to provide unmatched user experience. Recognizable Platforms – Businesses prefer Chatbots instead of apps for their brands because of used of familiar platform. Chatbots use popular platforms such as Facebook Messenger which is highly popular all across the world. Moreover, the flawless and seamless integration enhances the ease of the consumers using Chatbots. Having familiarity with its operations, it becomes more convenient for the users as well as businesses. Know How Chatbots Work The two types of Chatbots are, function based that utilized a set of rules and the second one is an advanced version which utilizes machine learning. In the first type of Chatbots, there are only specific commands to respond and have limitation. It cannot understand if any wrong thing communicated. It becomes as intelligent as it is programmed. In the second type, it utilizes Artificial Intelligence (AI) in which it understands your language and not set of commands only. It become getting smarter by increasing its conversation with people. Few Examples of Chatbots You can get the weather information as soon as you ask Weather Bot. You can ask News Bot when you want to hear about the latest happening. With the help of Grocery Bot, you can order your desirable grocery. For your money management, personal finance bot will provide best guidance. To schedule your meeting on the Facebook messenger team, scheduling bot makes your task simpler. One of the most popular chatbot called Xiaoice in China, which is developed by Microsoft, has over 20 million users. It is a bot which becomes your friend. Do Chatbots Can Challenge the Utility of Mobile Apps? Even though Chatbots popularity is increasing rapidly, it becomes difficult to make the decision that it completely wraps up the market of mobile app in the near future. There are no doubts about the benefits of messenger bots as well as its superior technology helps businesses to provide their customers an experience like a face-to-face selling. Basically, bots are useful for mobile app development companies in order to enhance functionalities of apps. Using

How Chatbots Taking Position of Mobile Apps Read More »

Chatbots in Healthcare: Top Benefits, Risks and Challenges You Need to Know

Leave a Comment / Uncategorized /

Artificial Intelligence is undoubtedly impacting the healthcare industry as the utilization of chatbots has become popular recently. Organizations are reaping benefits of these AI-enabled virtual agents for automating their routine procedures and provide clients the 24×7 attention in areas like payments, client service, and marketing. As per a report from Accenture, the AI health market is set to register a compound annual growth rate of 40% through 2021. Currently, chatbots are prepared for making a mark on the healthcare industry. Medical providers are already utilizing different kinds of AI, such as machine learning or predictive analysis for identifying different problems. And nowadays, a growing number of them are seeking chatbots. A survey done by Crunchbase says that over $800 million has been spent across almost 14 recognized startups building a health chatbot service. AI has come as a savior in the healthcare industry. From detecting diseases to using life-saving machines, AI is making strong new scopes across the industry. However, we still cannot say that doctors’ appointments could be replaced by devices. To know in detail about the rise of chatbots in healthcare, its benefits, risks, use cases, and more, you must read this blog! What are the AI Chatbots in Healthcare? In the medical background, AI-enabled chatbots are utilized for prioritizing patients and guiding them in getting relevant assistance. Chatbots are more trustworthy and precise substitutes for online search that patients carry out when they want to know the reason for their symptoms. According to medical service providers, chatbots might assist patients who are unsure of where they must go to get medical care. Numerous people are unaware of when their conditions need a visit to the doctor and when it is a must to contact a doctor through telemedicine. Common people are not medically trained for understanding the extremity of their diseases. This is where chatbots can be a great help. They gather prime data from patients and depending on the input, they give more data to patients regarding their conditions and recommend further steps also. How Do Chatbots Perform? Chatbots utilize NLP (Natural Language Processing). The same technology is utilized for enabling the voice recognition systems of Apple’s Siri and Microsoft’s Cortana to speech, text, parse, or understand efficiently. They imitate human conversation through a user-friendly interface, either via a web app or a standalone application. Progress in the precision of NLP implies that now chatbots are enough advanced to be combined with machine learning and utilized in a healthcare setting. Types of Chatbots in Healthcare To build a chatbot that involves and offers solutions to users, developers should decide what kind of chatbots would most efficiently accomplish these targets. Hence, 2 things they should ponder are the users’ purpose and the best help they require. Then only developers can build the right chatbot. Primarily 3 basic types of chatbots are developed in healthcare – Prescriptive, Conversational, and Informative. These three vary in the type of solutions they offer, the depth of communication, and their conversational style. Prescriptive Chatbots Albeit prescriptive chatbots are conversational by design, they are developed not only for offering direction or answers but also for providing therapeutic solutions. Conversational Chatbots Conversational chatbots are developed for being contextual tools that offer responses depending on the users’ purpose. Nevertheless, there are various maturity levels to a conversational chatbot – not all of them provide a similar intensity of the conversation. Conversational chatbots with higher levels of intelligence can offer over pre-built answers and understand the context better. This is because these chatbots consider a conversation as a whole instead of processing sentences in privacy. If a chatbot has a higher intelligence level, you can anticipate more personal responses. This is when conversations begin mimicking human interactions. Conversational chatbots utilize NLU (Natural Language Understanding), NLP (Natural Language Processing), and apps of AI that power devices for understanding human intent and language. Informative Chatbots Informative chatbots offer useful data for users, sometimes in the form of breaking stories, notifications, and pop-ups. Usually, these bots offer automated client support and data. Mental health websites and health news sites also utilize chatbots for helping them access more detailed data regarding a topic. Chatbot developers must use different chatbots for involving and offering value to their audience. You need to know your audience and what suits them most and which chatbot works for what setting. Every chatbot you create that targets to offer healthcare suggestions must intensely ponder the rules that regulate it. There are things you can or can’t say and there are guidelines on the way you can say things. Operating yourself through this environment will need legal advice to instruct as you develop this part of your chatbot. Use Cases of Chatbots in Healthcare Since Artificial Intelligence in healthcare is still a new innovation, these tools cannot be completely responsible when it comes to patients’ engagement beyond client service and other fundamental jobs. Nevertheless, there are still some amazing use cases that AI in healthcare can help. Here are some use cases of chatbots that describe what possible advantages they promise to patients, medical service providers, and doctors: Client Service or Administration Log in to nearly every website these days and there is a chatbot waiting for helping you in website navigation of solving a minor issue. Hence, chatbots will continue to help users navigate services about their healthcare. In this regard, chatbots may be in the future will issue reminders, schedule appointments, or help refill prescription medicines. There will be some HIPAA and privacy difficulties for jumping before tech like that becomes a usual place. Undoubtedly these types of client and administrative service functions are simply on the horizon. Health Tracking Patients who need healthcare support regularly can get advantages from chatbots also. For instance, medical providers can utilize bots for making a connection between patients and doctors. Such bots can offer detailed health conditions’ track record and help analyze the impacts of the prescribed management medicine. Mental Health Different bots provide users a humanized

Chatbots in Healthcare: Top Benefits, Risks and Challenges You Need to Know Read More »